Frequently Asked Questions

Ramp Pros FAQ – Installation, Measuring, and Modular Ramp Shapes

Welcome to Ramp Pros’ FAQ page for Modular Ramps! This guide answers common questions about installing your ramp, measuring for the right ramp length, and understanding the different shapes of modular ramps and why they’re designed that way. For additional help, contact our team call 1-800-494-3151.

Ramp Installation

Do Modular Ramps require professional installation?

Our Modular Ramps are designed for easy assembly with basic tools, and many customers install them themselves using the included instructions.

What tools are needed for installation?

Most Modular Ramps require basic tools like a screwdriver, wrench, level, and measuring tape. Some configurations may need a drill for anchoring. The instruction manual included with your ramp specifies tools and steps. A digital installation guide with video tutorials is available upon request.

How long does it take to install an Modular Ramp?

Installation time varies by ramp size and complexity. A simple straight ramp (e.g., 10 feet) typically takes 1-2 hours for two people to assemble. Larger systems with platforms or turns may take 3-6 hours.

Can I install a ramp on uneven ground?

Our Modular Ramps include adjustable legs to accommodate slightly uneven surfaces. For significantly sloped or uneven ground, additional components like extended legs or custom platforms may be needed. Consult our team or use our online ramp configurator to ensure proper setup.

How do I ensure my ramp is safe and secure?

To ensure safety:

  • Follow the included instructions precisely.
  • Use a level to confirm the ramp slope is within ADA guidelines (1:12 or less for accessibility).
  • Securely anchor the ramp to the ground or landing surface as directed.
  • Regularly inspect for loose components or wear.

Contact us for a free consultation if you need guidance.

Can I relocate or reconfigure my ramp later?

Yes, Modular Ramps are designed for flexibility. They can be disassembled, moved, or reconfigured to suit new locations or needs. Save the instruction manual for reassembly, or contact us for support.

What maintenance is required after installation?

Our ramps are low-maintenance. Clean with mild soap and water, remove debris, and inspect bolts and connections monthly. If used temporarily, store indoors during extreme weather to extend lifespan.

Measuring for the Right Ramp Length

How do I measure for the correct ramp length?

To determine the right ramp length, follow these steps:

  • Measure the rise: Determine the vertical height from the ground to the landing (e.g., porch or doorstep).
  • Apply the 1:12 slope rule: For accessibility, the ramp length should be 12 inches for every 1 inch of rise (e.g., a 24-inch rise needs a 24-foot ramp).
  • Account for space: Ensure you have enough flat ground for the ramp’s length and any required landings (typically 5x5 feet for wheelchairs to turn).

Use our online ramp configurator on ramppros.com or contact us for a free consultation to confirm measurements.

What if my space is limited for a straight ramp?

If you lack space for a straight ramp, consider a modular ramp with turns or switchbacks (see ramp shapes below). Platforms can create resting areas or change ramp direction to fit tight spaces. Our team can help design a compact solution.

Why is the 1:12 slope important?

The 1:12 slope (1 inch of rise per 12 inches of length) is the ADA-recommended standard for wheelchair ramps, ensuring safe and comfortable access for manual and power wheelchairs. Steeper slopes may be usable for some but can be unsafe or difficult. Always check local codes for compliance.

How do I measure for a ramp if I’m replacing an existing one?

Measure the existing ramp’s rise, length, and landing areas. Note any issues (e.g., too steep, insufficient landing space) to improve the new setup. Provide these details to our team or use our configurator to select the right ramp.

What if I’m unsure about my measurements?

If you’re uncertain, contact us for a free virtual or phone consultation. Our experts can guide you through measuring or recommend a local professional to assess your site. Incorrect measurements can lead to safety issues, so we’re here to help!

Modular Ramp Shapes and Their Purposes

What shapes are available for Modular Ramps?

EZ-Access Modular Ramps come in several configurations to suit different spaces and needs:

  • Straight Ramps: A single, linear ramp section.
  • Ramps with Platforms: Straight ramps with flat landings for resting or turning.
  • L-Shaped Ramps: Ramps with a 90-degree turn, often including a platform.
  • U-Shaped Ramps (Switchbacks): Ramps that double back, creating a U shape with one or more platforms.
  • Custom Configurations: Customizable layouts combining multiple sections, turns, or platforms.
Why choose a straight ramp?

Purpose: Straight ramps are ideal for direct, unobstructed paths with sufficient space.

Reasons:

  • Simplest and quickest to install.
  • Best for short rises (e.g., 12-36 inches) where a single ramp meets the 1:12 slope.
  • Cost-effective for straightforward access, like a front porch or single step.

Example: A 12-foot straight ramp for a 12-inch rise to a doorstep.

When should I use a ramp with a platform?

Purpose: Platforms provide flat resting areas or allow wheelchairs to change direction.

Reasons:

  • Required for long ramps (over 30 feet) to give users a break, per ADA guidelines.
  • Enables turns (e.g., L or U shapes) in confined spaces.
  • Provides a landing at the top or bottom for safe entry/exit.

Example: A 5x5-foot platform at the top of a ramp for wheelchair maneuvering.

What’s the benefit of an L-shaped ramp?

Purpose: L-shaped ramps include a 90-degree turn, often with a platform, to navigate around obstacles or fit smaller spaces.

Reasons:

  • Ideal for homes with limited straight-line space (e.g., a porch with a nearby wall).
  • Allows the ramp to follow the building’s layout, like turning along a house’s side.
  • Maintains accessibility while adapting to site constraints.

Example: A ramp that ascends to a porch, turns 90 degrees, and connects to a door.

Why choose a U-shaped (switchback) ramp?

Purpose: U-shaped ramps double back on themselves, creating a compact layout with one or more platforms.

Reasons:

  • Perfect for high rises (e.g., 36+ inches) in tight spaces where a straight ramp would be too long.
  • Allows multiple turns to fit within a small footprint, like a narrow yard.
  • Provides resting platforms for user comfort and safety.

Example: A U-shaped ramp for a 48-inch rise in a confined backyard, using two platforms to switch directions.

What are custom configurations, and when are they needed?

Purpose: Custom configurations combine straight sections, platforms, and turns to meet unique site requirements.

Reasons:

  • Necessary for complex layouts (e.g., multi-level entrances, irregular terrain).
  • Ensures accessibility in non-standard spaces, like historic homes or commercial buildings.
  • Allows for tailored solutions, such as adding handrails or extended landings.

Example: A ramp with multiple platforms and turns to navigate a sloped driveway and corner entry.

How do I choose the right ramp shape for my needs?

Consider your site’s space, rise, and obstacles:

  • Straight: Best for open areas with direct access.
  • Platform or Turns: Needed for limited space, high rises, or navigating corners.
  • Custom: Required for unique layouts or specific accessibility needs.

Use our online ramp configurator or contact us for a free consultation to design the perfect shape and setup.

Are all ramp shapes ADA-compliant?

All Modular Ramp shapes can be ADA-compliant when properly configured with a 1:12 slope, 36-inch minimum width, and 5x5-foot landings where required. Compliance depends on correct installation and local regulations. Consult our team to verify.

General Support

What if I need help with installation or measuring?

Our team is here to assist! Email support@ramppros.com, call [insert phone number], or use the live chat on ramppros.com. We offer free consultations and a premium digital installation guide with videos.

Can I see examples of different ramp shapes?

Yes! Visit our Gallery on ramppros.com to view photos and 3D renderings of straight, L-shaped, U-shaped, and custom ramps.

Do you offer financing for Modular Ramps?

Yes, we offer financing options for qualified customers. Check available plans at checkout or contact us for details on terms and eligibility.

What is the warranty on Modular Ramps?

EZ-Access Modular Ramps come with a lifetime warranty covering manufacturing defects. Review the warranty terms included with your purchase or contact us for details.

How can I contact Ramp Pros for further questions?

Reach us at sales@ramppros.com, call 1-800-494-3151, or use the live chat on ramppros.com. We’re available Monday-Saturday, 9 AM-6 PM PST.